1. User data

a) When visiting the website

When our website is accessed, the browser used automatically sends information to our website’s server. This information is temporarily stored in what is known as a log file. The following information is stored without you doing anything and until it is automatically deleted:

  • IP address of the computer accessing the site,
  • Date and time of access,
  • Name and URL of the file accessed,
  • Website from which the access comes (referrer URL),
  • Browser used and where applicable your computer’s operating system and the name of your access provider.

The data mentioned are processed by us for the following purposes:

  • Ensuring smooth connection to the website,
  • Ensuring convenient use of our website,
  • Evaluation the system security and stability and
  • other administrative purposes.

The legal basis for the data processing is Article 6 paragraph 1 page 1 letter f GDPR. Our legitimate interest arises from the purposes of data collection listed above. Under no circumstances so we use the data collected for the purpose of drawing conclusions about you as a person.
We also place cookies and analysis services when you use our website. More information on this is available under clauses 4 and 5 of this privacy statement.

b) When registering for our newsletter

Where you have expressly consented to this in accordance with Article 6 paragraph 1 page 1 letter a GDPR, we will use your email address to send you our newsletter on a regular basis. You can unsubscribe at any time, for example via a link at the end of each newsletter. Alternatively, you can send your desire to unsubscribe via email at any time to

c) When using our contact form

If you have questions of any kind, you can contact us via a form provided on the website. In order to do this, you must enter a valid email address so we know who the query comes from so we are able to respond to it.
Data processing for the purpose of making contact with us is on the basis of your freely granted consent (see Article 6 paragraph 1 page 1 letter a GDPR).
The personal data collected by us for the use of the contact form is automatically erased after your query has been processed.

2. Passing on of data

Your personal data are not passed on to third parties for purposes other than those listed below.

We only pass your personal data on to third parties if:

  • you have expressly granted your consent for this in accordance with Article 6 paragraph 1 page 1 letter a GDPR,
  • the passing on of these data is necessary for the claiming, exercise of or defence against legal claims and there is no reason to assume that you have a predominant interest in your data not being passed on that is worthy of protection,
  • there is a legal obligation to pass them on in accordance with Article 6 paragraph 1 page 1 letter c GDPR and 
  • this is legally admissible and in accordance with Article 6 paragraph 1 page 1 letter b GDPR is necessary for the processing of contractual relationships with you.

3. Cookies

We use cookies on our website. These are small files that your browser automatically creates and stores on your end device when you visit our website.
The cookie includes information that arises in connection with the end device that is specifically used. This does not, however, mean that we become aware of your identity directly as a result.

On the one hand, cookies are used to make your use of our online presence more pleasant. We place what are known as session cookies to identify that you have already visited individual pages on our website. These are erased after you leave our website.

We also use temporary cookies to optimise the user-friendliness of our website. These are stored on your end device for a fixed period of time. If you visit our website again to make use of our services, the website automatically recognises that you have visited before and what you input and the settings you adjusted so you do not have to do this again.

On the other hand, we use cookies to create statistical records of the use of our website and evaluate them for the purpose of optimising our online presence (see clause 5). These cookies enable us to automatically identify that you have already visited our website if you come back. These cookies are automatically erased after a defined period of time.

The data processed by the cookies are necessary for the purposes mentioned to protect our legitimate interests and those of third parties in accordance with Article 6 paragraph 1 page 1 letter f GDPR.

Most browsers accept cookies automatically. You can, however, configure your browser so that no cookies are stored on your computer or so a message appears before a new cookie is placed on your computer. Deactivating the cookies entirely, however, can mean that you will no longer be able to use all of the functions of our website.

4. Analysis tools

a) Tracking tools

The tracking measures listed below that we use are carried out in the basis of Article 6 paragraph 1 page 1 letter f GDPR. Through the tracking measures used, we want to ensure a needs-based design and the continuing optimisation of our website. On the other hand, we use tracking measures to create statistical records of the use of our website and evaluate them for the purpose of optimising our online presence. These interests are to be deemed legitimate in the sense of the regulation mentioned above.

The respective data processing purposes and data categories are to be taken from the relevant tracking tools.

b) Google Analytics

For the purposes of the needs-based design and continued optimisation of our web pages, we use Google Analytics, a web analysis service provided by Google Inc.
( (1600 Amphitheatre Parkway, Mountain View, CA 94043, USA; hereinafter referred to as “Google”). In this context, pseudonymised usage profiles are created and cookies used (see clause 4). The information generated by the cookie about your use of this website such as

  • browser type/version,
  • operating system used,
  • referrer URL (the website visited previously),
  • host name of the accessing computer (IP address)
  • time of server request,

is transferred to a Google server in the USA and stored there. The information is used to evaluate the use of the website, to prepare reports on the website activities and to provide further services linked to the use of the website and the internet for purposes of market research and the needs-based design of these websites. This information may also be transferred to third parties if required to do so by law or where third parties process this data on behalf of Google. Your IP address will not be linked to other data held by Google under any circumstances. The IP addresses are anonymised so they cannot be allocated (IP masking).

You may refuse the installation of cookies by changing the settings in the browser software; but we wish to point out that you would then not be able to to use the full scope of all of the functions of this website.

You can also prevent the recording of the information generated by the cookie and related to the use of the website (including your IP address) by Google and the processing of this data by Google by downloading and installing a browser add-on (

Alternatively to the browser add-on, particularly in the case of browsers on mobile end devices, you can also prevent data being recorded by Google Analytics by clicking on this link. This sets an opt-out cookie which prevents the future capture of your data when you visit this website. The opt-out cookie only applies in this browser and only for our website and is placed on your device. If you erase the cookies in this browser, you will have to place the opt-out cookie again.

Further information on data protection in connection with Google Analytics can be found in the Google Analytics Help (

c) Google AdWords Conversion Tracking

We further use Google AdWords Conversion Tracking to create statistical records of the use of our website and evaluate these for the purposes of optimising our website. To this end, Google AdWords places a cookie on your computer if you access our website via a Google advertisement.

These cookies are only valid for 30 days and are not used for personal identification. If the user visits certain pages on the website of the AdWords client and the cookie has not yet expired, Google and the client will know that the user clicked on the advertisement and was forwarded to this page.

Each AdWords client has a different cookie. Cookies can therefore not be traced via the websites of AdWords clients. The information gained from the Conversion cookies is used to provide conversion statistics for AdWords clients who have opted in to Conversion Tracking. The AdWords client finds out the total number of users who have clicked on their advertisement and who were forwarded to another website with a Conversion Tracking tag. They do not get any information, however, which would allow them to identify users personally.

If you do not wish to take part in the tracking process, you can refuse the placing of the cookies necessary for this by changing the browser settings and deactivating the automatic setting of cookies in general. You can also deactivate cookies for Conversion Tracking by setting your browser so cookies from the domain „“ are blocked. Google’s instructions on data protection regarding Conversion Tracking can be found here (

5. Social media plug-ins

We use social plug-ins for the social networks Facebook and Twitter on our website on the basis of Article 6 paragraph 1 page 1 letter F GDPR to increase the profile of our company. The commercial purposes that lie behind this can be seen as a legitimate interest in the sense of the GDPR. Responsibility for operation in line with data protection legislation lies with the respective provider. We include these plug-ins by means of what is known as the two-click method in order to protect visitors to our website as well as possible.

a) Facebook

Our website uses social media plug-ins by Facebook to make the use of the website more personal. We use the “LIKE” or “SHARE” button for this. This is an offer made available by Facebook.

If you access a page on our website that contains a plug-in of this type, your browser will establish a direct connection to the Facebook servers. The content of the plug-in will be sent by Facebook directly to your browser and integrated by your browser into the website.

The inclusion of the plug-in means Facebook receives the information that your browser has accessed the relevant page of our website, even if you do not have a Facebook account or are not currently logged in. This information (including your IP address) is sent by your browser directly to a Facebook server in the USA and stored there.

If you are logged in to Facebook, Facebook can assign the visit to our website directly to your Facebook account. If you interact with the plug-ins, for example you click on the “LIKE” or “SHARE” buttons, the relevant information will also be sent directly to a Facebook server and stored there. The information is also published on Facebook and displayed to your Facebook friends.

Facebook can use this information for the purposes of advertising, market research and needs-based structuring of the Facebook pages. In order to do this, Facebook creates usage, interest and relationship profiles, for example to evaluate your use of our website with respect to the advertisements shown to you by Facebook, to inform other Facebook users of your activity on our website and to provide further services associated with the use of Facebook.

If you do not want Facebook to assign the data collected via our web presence to your Facebook account, you have to log out of Facebook before visiting our website.

The purpose and scope of the data collection and the further dissemination and use of data by Facebook and your rights in this regard and settings to protect your privacy are available in Facebook’s privacy policy (

b) Twitter

Plug-ins for the short message service provided by Twitter Inc. (Twitter) are integrated in our website. You can recognise Twitter plug-ins (tweet button) by the Twitter logo on our website. An overview of tweet buttons can be found here (

If you access a page of our website that contains a plug-in of this type, a direct connection will be established between your browser and the Twitter server. Twitter then receives the information that you with your IP address have visited out site. If you click the Twitter "tweet" button while logged in to your Twitter account, you can link the content of our pages to your Twitter profile. Twitter can then attribute your visit to our site to your user account. We wish to note that we as the provider of the website do not receive any information about the content of the data transferred or their use from Twitter.
If you do not want Twitter to be able to attribute your visit to our website, please log out of your Twitter account.
You can find further information about this in Twitter's privacy policy

6. Your rights as a user

You have the right:

a.) in accordance with Article 15 GDPR to obtain information about the personal data concerning you that we process. In particular, you can obtain information about the purposes of processing, the category of personal data, the categories of recipients to whom your data have been or are being disclosed, the planned duration of storage, the existence of a right to correction, erasure, restriction of processing or withdrawal of consent, the existence of a right of appeal, the origin of your data if we did not collect this and the existence of automated decision-making processes including profiling and where applicable meaningful information on the individual details;

b.) in accordance with Article 16 GDPR you can request the rectification of inaccurate data or the completion of the personal data concerning you that we have stored;

c.) in accordance with Article 17 GDPR, you can request the erasure of the personal data concerning you that we are storing where the processing is not necessary for exercising the right to freedom of expression and information, for compliance with a legal obligation, for reasons of public interest or to establish, exercise or defend against legal claims;

d.) in accordance with Article 18 GDPR you can request the restriction of the processing of personal data concerning you where the accuracy of the data is contested by you, the processing is unlawful but you oppose the erasure and we no longer need the data but you require them to establish, exercise or defend against legal claims or you have objected to the processing in accordance with Article 21 GDPR;

e.) in accordance with Article 20 GDPR you can request that the personal data you have provided to us be provided in a structured, commonly used and machine-readable format or that the data be transmitted to another controller;

f.) in accordance with Article 7 paragraph 3 GDPR you can withdraw the consent you have granted us at any time. This means that we are not permitted to continue the data processing that was based on this consent in the future and

g.) in accordance with Article 77 GDPR you can lodge a complaint with a supervisory authority. You can generally use the supervisory authority in your usual place or residence or workplace or our company headquarters for this.

7. Right to object

Where your personal data is processed on the basis of legitimate interests in accordance with Article 6 paragraph 1 page 1 letter f GDPR, you have the right, in accordance with Article 21 GDPR, to object to the processing of your personal data where there are grounds that arise from your specific situation or the objection relates to direct marketing. In the latter case, you have a general right to object that is implemented without us indicating a specific situation.
If you wish to exercise your right to withdraw or your right to object, it is sufficient to email

8. Data security

During your visit to our website, we use the widespread SSL method (Secure Socket Layer) in combination with the maximum level of encryption supported by your browser in each case. This is generally 256-bit encryption. If your browser does not support 256-bit encryption, we will use 128-bit v3 technology instead. You can determine whether an individual page on our website is transmitted via an encrypted link from the closed image of a key or lock symbol in the lower status bar of your browser.

We also use suitable technical and organisational security measures to protect your data against accidental or intentional manipulation, partial or total loss, destruction and unauthorised access by third parties. Our security measures are continuously improved in line with technological developments.

9. Validity of this privacy statement

This privacy statement is currently valid as at May 2018.
You can access and print the currently valid privacy statement on the website.